What it does
The channels, the compliance, one spine.
Omni-channel by design
WhatsApp, SMS, email and in-app messages route through one rail — not four disconnected integrations.
Tied to the customer spine
Every message sent or received lands on the right customer record — the same one your CRM and orders use.
Templates & opt-in
Approved message templates and consent/opt-in tracking, so outreach stays compliant (subject to channel onboarding).
Delivery you can see
Know what sent, what delivered, what bounced — plain status, not a black box.
FINI drafts, you send
FINI can draft the right message using shared business context; you decide what actually goes out.
Honest about rollout
Core channels are live via MailOS foundations today; the full CommOS surface rolls out in stages — we’ll say exactly what’s available.
What you get
One communication layer, not five tools.
How it’s different
CommOS vs standalone messaging tools (Gupshup / Twilio / Interakt)
The standalone messaging tools (Gupshup / Twilio / Interakt) way
Separate tools for WhatsApp, SMS and email, each with their own customer list.
The FINIPE way
One rail, one customer spine — every channel writes to the same record.
Why it matters
No reconciling three tools to know who you messaged.
The standalone messaging tools (Gupshup / Twilio / Interakt) way
You build the CRM integration yourself, or live without it.
The FINIPE way
CommOS is wired into CRMOS, CommerceOS and every other product natively.
Why it matters
Messaging already knows the customer context.
The standalone messaging tools (Gupshup / Twilio / Interakt) way
A messaging API you configure and maintain.
The FINIPE way
A managed rail — you connect a channel, FINIPE handles the plumbing.
Why it matters
Less to operate, fewer things to break.
How it works
Connect a channel. Messages find the record.
- 1
Connect your channels
WhatsApp Business, SMS and email brought onto one rail (subject to provider onboarding).
Step 1
- 2
Messages tie to customers
Every inbound and outbound message lands on the right record automatically.
Step 2
- 3
Send with context
FINI drafts using shared business memory; you approve and send.
Step 3
See it live
Ask FINI to do it.
Ask FINI: “message every customer with a pending order update” — it drafts across the right channel; you approve and send.
Pricing
You’re not buying software. You’re buying growth.
One price puts your whole business on the FINIPE Growth Engine — CommOS and every other product, with FINI working toward your outcomes. Every product, every user. No per-seat, no per-module, no add-ons.
Other tools charge ₹120–₹2,000 per user, per month — for one product. A team of five can pay over ₹1,00,000 a year for a single tool. FINIPE is one flat price for every product and every user.
Security & compliance
Your data, your control.
Tenant isolation
Row-level security at the database — your data is isolated by construction; another business’s activity never touches yours.
DPDPA-aligned
See what FINIPE holds, correct it, or take it back. Data resides in India. We are a processor, not a controller, for your data.
Grounded, never guessed
Every figure FINI shows is real and traceable. When it isn’t sure, it says so.
Audit trail
A tamper-evident record of what changed and why — exportable when you need it.
Common questions
Honest answers.
Get started
Start with CommOS today.
Free to start. Tell us a little about your business and we’ll set you up.
Contact us
Talk to a real human — usually within 4 business hours.
Drop your details. We respond to every message at finipe.com@gmail.com — no chatbot triage, no callcenter handoff.